Our beef and lamb products contain traces of gluten in the soy sauces and spices. Please read the information provided on all pre-packaged items and take advice from these separately, as they may differ.

Purchase online, shipped directly to your door, fresh from our Jerky Co store locations or pre-packaged from major retailers. Check our locations to find a stockist near you!

Our meat is proudly 100% Australian. We source the finest MSA grade beef and premium lamb that Australia has to offer. We take pride in our products and choose to support our local economy as much as we possibly can.

All of our air-dried meat products at The Jerky Co are 100% halal certified.

All bulk fresh products are sealed to maintain freshness throughout transit, with oxygen absorbers included. Each product is provided in sealed bags, matching the weight purchased either split into 250g bags - or packed in a single bag. Depending on the variant of air-dried meats, vacuum seal tightness will vary; this does not affect shelf life or freshness. Please report any issues with your products to our team within 3 days of your order arriving.

We aim to process and dispatch all online orders within 1-3 business days (Monday-Friday, excluding public holidays). During periods of high order volume, there may be delays up to 5 business days. Please note in general, no couriers deliver on weekends and public holidays.

Every order is made fresh to order and sent straight from our factory in Wangara, Perth.
Made fresh to order, just for you.

Because each product is made differently, best-before time frames vary from product to product. Check the best before date on your bag for the most accurate information.

Beef Jerky, Snap Sticks, Droëwors - Best Before is dated 3 Months from processing. Refer to storage instructions once open.

Beef and Lamb Biltong - Best Before is dated 2 Months from processing. Refer to storage instructions once open.

Air-Dried Fruit Jerky - Best Before is dated 12 Months from processing. Refer to storage instructions once open.

Bulk Product - 250g/500g/1kg/2kg

Beef Jerky, Droëwors, Snap Sticks [Retail Ready, 30g, 50g 80g] - Best Before is dated 12 Months from processing. Consume upon opening.

Pork Crackle & Hot Chow [25g & 75g Crackle, 50g Chow] - Best Before is dated 6 Months from processing. Consume upon opening.

Before opening, all of our air-dried meat products are best kept below 5°C, in a refrigerator. Refer to best before date.

After opening, all of our air-dried meat products are best kept in an airtight sealed container below 5°C, in a refrigerator. Store just like any other cold deli meat that you purchase from the supermarket. Consume within 7 days of opening.

To prolong the product's lifespan store products in the freezer. Keep the product in the provided sealed bag or in a sealed airtight container. Products must be defrosted safely for consumption. All products must be consumed within 1-2 days once defrosted. DO NOT refreeze the product. Refer to suggested times for freezer lifespan.

FROZEN - Beef Jerky, Snap Sticks, Droëwors - Freeze sealed product within 7 days of receiving, it can last for up to 12 months if frozen correctly.

FROZEN - Beef and Lamb Biltong - Freeze sealed product within 7 days of receiving, it can last for up to 8 months if frozen correctly.

All of our air-dried fruit products are best kept in an airtight sealed container below 5°C, in a refrigerator. Consume within 14 days of purchase.

You can edit your subscription at any time before the order begins to be processed. Changes made during the processing period will not apply to the current order. Updates will take effect from the next scheduled order.

EXPRESS SHIPPING (Australia Post): Estimated delivery within 1-3 business days from the dispatch day.

STANDARD SHIPPING (Australia Post): Estimated delivery within 5-7 business days from the dispatch day.

TOLL PRIORITY (Toll): Estimated delivery within 24 hours from the dispatch day, if it is heading to a Metro area. Regional areas may experience some delays of 24-48 hours in shipping times. Note, Toll does not deliver on weekends.

There may be slight delays with shipping in times of high traffic.

We ship all orders via Australia Post & Toll Priority. Shipping method can be selected at the end of the checkout process. Shipping fees are calculated according to destination, weight of the order and shipping method (Express, Standard & Toll Priority Shipping). We offer Free standard Shipping for any orders over $150+.

Please note we are unable to ship to P.O Boxes via Toll Priority.

If your order is returned to our warehouse as it was undelivered, unclaimed, or refused, our team will get in touch to resolve the issue. If the parcel was returned due to a mistake in the address provided or unclaimed items there will be a fee to reship the item to you.

No - Please make your selection carefully. We do not offer returns or exchanges based on a change of mind or incorrect purchase. Read More

If you are unhappy with our product for any reason, please get in contact WITHIN 3 DAYS of your delivery. For our team to assess any issues, they need your order number (can be found on your packing slip ORDER ID) and images of the product that has been received within this timeframe. Please do not throw away any products before our team has responded. Please contact our customer service team at info@thejerkyco.com.au or call during business hours (08 9303 2671).