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Because each product is made differently, best-before time frames vary from product to product. Check the best before date on your bag for the most accurate information.

Beef Jerky, Snap Sticks, Droëwors - Best Before is dated 3 Months from processing. Refer to storage instructions once open.

Beef and Lamb Biltong - Best Before is dated 2 Months from processing. Refer to storage instructions once open.

Air-Dried Fruit Jerky - Best Before is dated 12 Months from processing. Refer to storage instructions once open.

Bulk Product - 250g/500g/1kg/2kg

Beef Jerky, Droëwors, Snap Sticks [Retail Ready, 30g, 50g 80g] - Best Before is dated 12 Months from processing. Consume upon opening.

Pork Crackle & Hot Chow [25g & 75g Crackle, 50g Chow] - Best Before is dated 6 Months from processing. Consume upon opening.

Before opening, all of our air-dried meat products are best kept below 5°C, in a refrigerator. Refer to best before date.

After opening, all of our air-dried meat products are best kept in an airtight sealed container below 5°C, in a refrigerator. Store just like any other cold deli meat that you purchase from the supermarket. Consume within 7 days of opening.

To prolong the product's lifespan store products in the freezer. Keep the product in the provided sealed bag or in a sealed airtight container. Products must be defrosted safely for consumption. All products must be consumed within 1-2 days once defrosted. DO NOT refreeze the product. Refer to suggested times for freezer lifespan.

FROZEN - Beef Jerky, Snap Sticks, Droëwors - Freeze sealed product within 7 days of receiving, it can last for up to 12 months if frozen correctly.

FROZEN - Beef and Lamb Biltong - Freeze sealed product within 7 days of receiving, it can last for up to 8 months if frozen correctly.

All of our air-dried fruit products are best kept in an airtight sealed container below 5°C, in a refrigerator. Consume within 14 days of purchase.

All bulk fresh products are sealed to maintain freshness throughout transit, with oxygen absorbers included. Each product is provided in sealed bags, matching the weight purchased either split into 250g bags - or packed in a single bag. Depending on the variant of air-dried meats, vacuum seal tightness will vary; this does not affect shelf life or freshness. Please report any issues with your products to our team within 3 days of your order arriving.

We aim to process and dispatch all online orders within 1-3 business days (Monday-Friday, excluding public holidays). During periods of high order volume, there may be delays up to 5 business days. Please note in general, no couriers deliver on weekends and public holidays.

Our system will automatically retry the payment once a day for three (3) consecutive days. You will receive an email notification each time a payment attempt is unsuccessful. If still unsuccessful after the third retry, your subscription will be automatically cancelled and you will receive a final confirmation email. We recommend keeping your payment details up to date in your account dashboard.

One delivery monthly: 15% OFF.

One delivery every two months: 10% OFF.

One delivery every three months: 5% OFF.

Discounts are applied automatically at checkout based on the selected plan.

Further discounts, promotional offers, or discount codes cannot be applied to subscription orders. However, you can order outside of your subscription plan with a discount code.

Orders can be cancelled, paused, or amended at any time except if the order has entered processing. Orders that have entered processing cannot be cancelled, amended, or refunded. Cancellation requests made during processing will apply only to subsequent scheduled orders.

You can edit your subscription at any time before the order begins to be processed. Changes made during the processing period will not apply to the current order. Updates will take effect from the next scheduled order.